Privacy policy

Privacy Policy

Last updated: October 15, 2026

Shopla operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a shopping experience. Shopla is powered by Shopify, which enables us to provide the Services.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, use our Services, or communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will apply to those matters.

Please read this Privacy Policy carefully to understand our privacy practices.

1. Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you. Depending on how you use our Services and applicable law, we may collect or process the following categories of information:

  • Contact information: Your name, billing address, shipping address, email address, and phone number.

  • Payment and transaction information: Payment method, transaction details, payment confirmation, and related billing information. Payment information may be processed by Shopify and our payment service providers.

  • Account information: Your username, password, preferences, and account settings, where applicable.

  • Shopping information: Products you view, add to your cart or wishlist, purchase, return, exchange, or cancel.

  • Communications: Information you provide when contacting our customer support team.

  • Device information: Your IP address, browser type, device details, network connection, and other identifiers.

  • Usage information: Information about how and when you interact with our website and Services.

2. How We Collect Personal Information

We may collect personal information from the following sources:

  • Directly from you: When you place an order, create an account, complete a form, or contact us.

  • Automatically: Through our website, cookies, and similar technologies when you browse or use our Services.

  • From service providers: From companies that help us operate our store and provide services.

  • From partners and third parties: Where permitted by applicable law and consistent with this Privacy Policy.

3. How We Use Your Personal Information

We may use your personal information for the following purposes:

  • Order processing and fulfillment: To process payments, confirm orders, arrange shipping, deliver products, and handle returns, exchanges, and refunds. Where necessary, we may share relevant order and delivery information with fulfillment providers, suppliers, and shipping carriers.

  • Customer service: To respond to questions, resolve problems, and communicate about your orders.

  • Store operations and improvements: To manage accounts, remember preferences, understand shopping activity, improve our website, and provide a more relevant shopping experience.

  • Marketing and advertising: Where permitted by law and subject to applicable consent and opt-out requirements, to send promotional messages and display relevant advertisements.

  • Security and fraud prevention: To verify transactions, protect accounts, detect suspicious activity, and help prevent fraud or other unlawful activity.

  • Legal compliance: To comply with applicable laws, respond to lawful requests, enforce our policies, and protect our rights and the rights of others.

You may unsubscribe from promotional emails using the unsubscribe link included in those messages. We may still send necessary non-promotional communications, such as order confirmations and important service updates.

4. How We Share Personal Information

We may disclose personal information to third parties when reasonably necessary for the purposes described in this Privacy Policy, including:

  • Shopify: To host and operate our online store and provide related services.

  • Payment providers: To process payments and help prevent fraudulent transactions.

  • Suppliers and fulfillment providers: To process and fulfill orders, verify product availability, and arrange shipping. For dropshipping orders, this may include sharing the customer's name, shipping address, contact details, and relevant order information with the supplier responsible for fulfillment.

  • Shipping carriers and logistics providers: To deliver orders and provide tracking information.

  • Technology and service providers: To support analytics, customer service, website functionality, cloud storage, and other business operations.

  • Advertising and marketing partners: To provide advertising or marketing services, where permitted by law. Depending on your location, you may have the right to opt out of certain sharing or targeted advertising activities.

  • Other parties: When you direct us to share information, when you consent, when required by law, or in connection with a business transaction or the protection of our legal rights.

Third parties may process information under their own privacy policies and applicable legal obligations.

You can exercise applicable opt-out rights for data sharing and targeted advertising through our Data Sharing Opt-Out page, if available and functioning on our website.

5. Shopify and Third-Party Services

Our store is hosted by Shopify. Shopify processes personal information associated with your use of our store to provide and improve its services.

Your information may be processed by Shopify and other service providers in countries outside your country of residence, subject to applicable law.

For more information about Shopify's privacy practices, please review the Shopify Consumer Privacy Policy.

You may also review Shopify's Privacy Portal to learn about privacy choices that may be available to you.

6. Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, improve functionality, and support advertising.

Depending on your location and applicable law, you may have choices regarding non-essential cookies and targeted advertising. You can manage available preferences through our website's cookie controls, where provided, and through your browser settings.

Disabling certain cookies may affect some website features.

7. Third-Party Websites

Our Services may contain links to websites or platforms operated by third parties. We are not responsible for the privacy, security, or content practices of websites we do not control.

Please review the privacy policies of those third parties before providing them with personal information.

8. Children's Privacy

Our Services are not intended for children to use independently, and we do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe a child has provided us with personal information inappropriately, please contact us at hello@shopla.store. We will review the request and take appropriate action as required by law.

Where applicable, we will honor legal requirements relating to the sale or sharing of children's personal information.

9. Security and Retention of Information

We use reasonable measures designed to protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide our Services, fulfill orders, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements and policies.

Retention periods may vary depending on the type of information and the applicable legal requirements.

10. Your Privacy Rights and Choices

Depending on where you live and subject to applicable law, you may have the right to:

  • Access: Request information about the personal information we hold about you.

  • Delete: Request deletion of certain personal information.

  • Correct: Request correction of inaccurate personal information.

  • Data portability: Request a copy of certain personal information in a usable format.

  • Opt out: Opt out of certain sales, sharing, or targeted advertising activities where applicable.

  • Manage marketing: Unsubscribe from promotional communications.

You may exercise applicable rights through the privacy tools available on our website or by contacting us at hello@shopla.store.

We may need to verify your identity before processing a request. Certain legal exceptions may apply, and we will respond within the timeframe required by applicable law.

Where legally permitted, you may authorize another person to submit a request on your behalf, subject to appropriate verification.

We will not unlawfully discriminate against you for exercising your privacy rights.

Global Privacy Control

Where required by applicable law and supported by our website configuration, we will process Global Privacy Control signals as requests to opt out of certain sales, sharing, or targeted advertising activities.

For more information, visit Global Privacy Control.

11. Complaints

If you have concerns about how we handle your personal information, please contact us at hello@shopla.store.

Depending on your location, you may also have the right to appeal a decision or submit a complaint to the relevant data protection or consumer protection authority.

12. International Data Transfers

Your personal information may be transferred to, stored in, or processed in countries other than your country of residence, including countries where Shopify, suppliers, fulfillment providers, or other service providers operate.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, legal requirements, or other operational needs.

We will publish the updated version on this page and revise the “Last updated” date. We will provide additional notice when required by applicable law.

14. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your personal information is handled, please contact us:

Store name: Shopla
Website: https://shopla.store
Email: hello@shopla.store