Terms of service

Shopla – Terms of Service

Last updated: October 15, 2026

Overview

Welcome to Shopla! The terms “we,” “us,” and “our” refer to Shopla. We operate this online store and website, including its content, features, products, and services (collectively, the “Services”). Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer our services.

These Terms of Service, together with the policies referenced in them, explain your rights and responsibilities when using our Services. Please read them carefully.

By visiting our website, browsing our products, or placing an order, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our services. Nothing in these Terms limits any consumer rights that cannot legally be waived under applicable law.

1. Access and Account

You must be legally able to enter into a binding agreement to use our services. If you create an account or place an order, you agree to provide accurate, complete, and up-to-date information.

You are responsible for maintaining the security of your account credentials and for activities conducted through your account. Please notify us promptly if you believe your account has been accessed without authorization.

You may not sell, transfer, or assign your account to another person without our written permission.

2. Our Products

We make reasonable efforts to display product descriptions, images, colors, and other details as accurately as possible. However, colors and appearance may vary depending on your screen, device, and settings.

Product images are intended to represent the products offered, but minor differences in appearance, packaging, or presentation may occur. Please review the product description, available options, sizing information, and other details before ordering.

We may update product descriptions, prices, availability, or discontinue products when necessary. These changes will not remove rights you already have under applicable law.

3. Orders and Acceptance

When you place an order, you make an offer to purchase the selected products. You authorize us and our payment processors to charge your selected payment method for the order total, including applicable shipping charges and taxes shown at checkout.

Your order is subject to acceptance and product availability. We may decline, limit, or cancel an order where permitted by law, including in cases of suspected fraud, pricing errors, inventory issues, or suspected unauthorized purchases.

If we cancel an order after payment has been collected, we will arrange any refund required under our policies and applicable law. Where reasonably possible, we will contact you using the details provided with your order.

Please review your order carefully before submitting it. Cancellation requests may not be possible after an order has entered processing or fulfillment. Contact us as soon as possible if you need to request a cancellation.

Returns and refunds are handled in accordance with our Return and Refund Policy, subject to applicable consumer rights.

4. Prices and Payment

Product prices, discounts, and promotions may change without notice. The price applicable to your order is the price displayed at checkout when you submit your order, subject to correction of genuine errors where permitted by law.

Unless expressly stated otherwise, prices may exclude shipping charges, applicable taxes, customs duties, or import fees. Any charges collected at checkout will be displayed before you complete your purchase. If additional import or customs charges are payable separately, you are responsible for those charges where applicable law permits.

You agree to provide accurate billing, payment, and contact information and to update it when necessary. You confirm that you are authorized to use the payment method submitted with your order.

Promotions may have separate terms and conditions. If promotional terms conflict with these terms, the specific promotion terms will apply to that promotion to the extent permitted by law.

5. Shipping and Delivery

We aim to process and deliver orders within the estimated timeframes stated in our shipping policy or at checkout. Delivery times are estimates and are not guaranteed unless expressly stated otherwise.

As Shopla may use third-party suppliers and fulfillment partners, products may be dispatched by different shipping providers or from different locations. Tracking information may be provided when available.

Delivery may be affected by carrier operations, customs processing, supplier availability, weather, or other circumstances outside our reasonable control. If a significant delivery issue occurs, please contact us so we can help investigate.

Responsibility for loss, damage, and delivery will be determined in accordance with applicable law. Nothing in these Terms removes any rights or remedies you may have if an order is lost, damaged, or not delivered as required by law.

For further details, please review our shipping policy.

6. Intellectual Property

The Shopla website and its original content, branding, graphics, and materials are owned by Shopla or used with permission and may be protected by intellectual property laws. Product images, descriptions, and other materials may also belong to their respective owners, suppliers, or licensors.

You may use our website for personal, lawful, and non-commercial shopping purposes. You may not copy, reproduce, distribute, modify, publish, or commercially exploit our website content without the appropriate permission, except where permitted by law.

Purchasing a product does not transfer ownership of any intellectual property rights in that product, its design, or its related materials.

All third-party trademarks and brand names remain the property of their respective owners.

7. Optional Third-Party Tools

Our services may provide access to tools or features operated by third parties. We do not control every aspect of these tools, and their use may be subject to separate terms and privacy policies.

Third-party tools are provided subject to the terms made available by their providers. To the extent permitted by law, Shopla is not responsible for issues arising solely from third-party tools that we do not control.

8. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for convenience and do not necessarily mean that we endorse those websites or their content.

We are not responsible for the content, privacy practices, availability, or policies of third-party websites. If you visit them or purchase from them, you do so subject to their terms and policies.

Please direct questions about third-party products or services to the relevant provider.

9. Relationship with Shopify

Shopla is powered by Shopify, which provides the e-commerce platform used to operate our store. However, purchases made through our store are transactions between you and Shopla.

To the extent permitted by law, Shopify is not responsible for the products sold by Shopla or for the fulfillment of orders placed with Shopla. Nothing in these Terms excludes any responsibility that cannot legally be excluded.

10. Privacy

Our Privacy Policy explains how we collect, use, and disclose personal information when you visit our website or place an order.

Because our store is hosted by Shopify, Shopify may process information relating to your use of the services and your transactions. We may also share information with payment processors, shipping providers, and suppliers or fulfillment partners as necessary to process and deliver your order, as described in our Privacy Policy.

By using our services, you acknowledge that you have read our Privacy Policy. Please review it for details about your information and your available privacy choices.

11. Feedback and Reviews

If you submit reviews, suggestions, comments, or other feedback to us, you confirm that you have the right to submit that material and that it does not violate another person's rights or any applicable law.

You grant Shopla a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute your feedback in connection with operating, improving, and promoting our Services, subject to applicable law and our Privacy Policy.

We may moderate or remove feedback that we reasonably believe is unlawful, misleading, abusive, fraudulent, infringing, or otherwise inappropriate. We are not required to publish or respond to every submission.

You remain responsible for the content you submit. Any reviews or endorsements must be honest and must not misrepresent your experience.

12. Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain typographical errors or inaccuracies relating to product details, prices, promotions, shipping charges, availability, or estimated delivery times.

We may correct errors and update information when necessary. If a material error affects an order you have placed, we may contact you to explain the issue and discuss appropriate options, including cancellation and a refund where required by law.

We will not use this section to remove rights that you have under applicable consumer protection laws.

13. Prohibited Uses

You may use our services only for lawful purposes. You must not use the website:

To violate any applicable law or regulation.
To commit fraud or submit false or misleading information.
To infringe our intellectual property rights or the rights of others.
To harass, threaten, abuse, or harm another person.
To transmit malicious code, viruses, or other harmful material.
To collect or misuse other customers' personal information.
To send spam or unauthorized promotional communications through our Services.
To interfere with website security, functionality, or normal operation.
To access or extract website data through automated means in violation of applicable law or our reasonable access restrictions.

We may restrict or suspend access where reasonably necessary to protect our store, customers, or Services, subject to applicable law.

14. Automated Access

Automated systems, bots, or agents may not access or interact with our Services in ways that violate applicable law, bypass security controls, disregard access restrictions, or interfere with the operation of our website.

We may take reasonable technical measures to manage automated access and protect our Services.

15. Termination

We may suspend or terminate access to our Services where reasonably necessary, including if a user materially violates these Terms, engages in fraud, or creates a security risk. We will act in accordance with applicable law.

Termination does not remove obligations or rights that arose before termination. Provisions that by their nature should continue to apply will remain effective as permitted by law.

16. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and Services are provided on an “as available” basis. We do not guarantee that the website will always be uninterrupted, secure, or free of errors.

Product warranties and legal rights will be governed by the product terms, any applicable warranty, and applicable law. Nothing in these Terms excludes or limits any warranty or consumer right that cannot legally be excluded or limited.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Shopla will not be liable for indirect or consequential losses arising from your use of the Services where such losses may legally be excluded.

Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, death or personal injury where such liability cannot legally be excluded, or any other liability that applicable law does not allow us to limit.

This section does not affect any mandatory rights or remedies available to you under applicable consumer protection laws.

18. Indemnification

To the extent permitted by applicable law, you agree to be responsible for third-party claims and reasonable costs arising directly from your unlawful use of the Services or your material violation of these Terms or another person's rights.

This section does not apply to the extent a claim results from Shopla's own unlawful conduct, negligence where liability cannot be excluded, or other circumstances for which you cannot legally be held responsible.

19. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be limited or removed only to the extent necessary. The remaining provisions will continue to apply.

Nothing in these Terms limits any mandatory consumer rights or other legal protections that cannot be waived.

20. Waiver and Entire Agreement

If we do not enforce a provision of these Terms immediately, that does not mean we waive our right to enforce it later.

These Terms, together with the policies referenced in them and any applicable terms presented at checkout, form the agreement governing your use of our Services, subject to any mandatory rights under applicable law.

21. Assignment

You may not transfer your rights or obligations under these Terms without our written permission, except where applicable law permits otherwise.

We may transfer or assign our rights and obligations in connection with a business reorganization, merger, or transfer of the business, subject to applicable law.

22. Governing Law

These Terms are subject to the laws applicable to Shopla's business and the transaction, without excluding any mandatory consumer protection laws that apply where you live.

Any dispute will be handled by a court or other competent authority with jurisdiction under applicable law. Nothing in this section prevents you from relying on mandatory rights or bringing a claim in a court where the law permits you to do so.

23. Language

If these Terms are translated into another language, the translations are provided for convenience. Any inconsistency will be addressed in accordance with applicable law, including any mandatory language or consumer disclosure requirements.

24. Headings

Section headings are included for convenience only and do not change the meaning or interpretation of these Terms.

25. Electronic Communications

When you use our Services or place an order, you agree that we may send you electronic communications relating to your order, account, purchases, customer service, and changes to our policies.

You are responsible for keeping your contact information current so that we can communicate with you about your orders and the Services.

Marketing communications, where applicable, will be subject to your choices and any consent required by law.

26. Changes to These Terms

We may update these Terms from time to time by posting a revised version on our website. The “Last updated” date will be changed when appropriate.

Where required by law, we will provide notice of material changes and explain when they take effect. Your continued use of our Services after changes take effect will be subject to applicable law and any required consent.